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Customers redeem points at checkout through Habit’s checkout UI extension. You do not need Shopify Scripts.

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Customer flow

  1. The customer starts checkout while signed in.
  2. If their balance meets your minimum, they can apply points.
  3. Habit adds a discount for the redeemed amount, capped by your max redemption percent.
  4. On a successful order, those points leave the ledger.

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Check that it is on

Checkout extensions install with the app. If the redemption field is missing:
  1. Confirm Habit is installed and the trial or Standard plan is active.
  2. Place a test order while logged in as a customer with a points balance.
  3. If it still does not appear, email support@gethabitloyalty.com with the shop domain.

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After a refund

Refunding an order reverses points earned on that order. See points for how the ledger behaves if those points were already spent.