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Email support@gethabitloyalty.com. Include your shop domain (for example your-store.myshopify.com) so we can find the right account.

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Before you write

These pages cover the usual questions:

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Cancel or uninstall

Use Cancel subscription on Settings, or uninstall Habit from Shopify. You do not need a support ticket to leave. See billing and cancel.

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Privacy and data

For customer data requests (export or deletion), email support from the store owner address and include the shop domain. Habit honors Shopify’s mandatory GDPR webhooks when a customer requests erasure from your store. Legal pages: Privacy Policy and Terms of Service.